Assertiveness skills

Course Description

Can you recognise when you behave assertively and non-assertively? Have you thought about the results of your behaviour on your personal impact, professional effectiveness and your career? Have you considered how lack of assertion impacts organisations and on your own development? This assertiveness course is based on well-researched theories and rooted in everyday practice. It empowers participants to take the learning and start using the assertiveness principles straight away. The aim of this course is to equip participants with practical tools and techniques necessary to increase their assertiveness skills. We will explore what being assertive means and how assertive behaviours differ from non-assertive and aggressive behaviours. We will look at beliefs, thinking processes and non-verbal and verbal aspects of our behaviours to understand how we can increase our assertiveness. We will explore how the lack of assertion and aggression impacts on our personal impact and organisational results. By the end of the session, participants are expected to be able to apply key learning that will help them (1) understand the difference between assertive, non-assertive and aggressive behaviours, (2) recognise assertive, non-assertive, and aggressive verbal and non-verbal behaviours, (3) create assertive solutions and handle difficult feelings in assertion (4) recognise assertive beliefs underpinning behaviours. This interactive session is composed of short presentations, exercises, case study, theory and practice, along with discussion and Q&As. It will provide a unique opportunity to gain insight, know-how, and build a personal network of like-minded people in the cohort. This is a half day (3 hr session) that can be delivered on a 1-1 basis, which provides dedicated attention or to a cohort (max 14 people). Group discount of 10% available for 4 or more people. Participants will be issued with a CPD completion certificate. Bookings will be confirmed upon payment of invoice. Payment via direct bank transfer is our preferred method.